The Basics of Tenancy Management

£30.00 + VAT

Bulk Discounts

Quantity Discount
10 - 19 10.00%
20+ 20.00%

Course Overview

Providing a professional tenancy management service is an essential requirement for all Registered Providers of social housing. To manage social housing tenancies effectively, you are required to have a basic knowledge of the law and regulations. Registered Social Housing Providers will develop policies and procedures to ensure they achieve the aims of the regulatory standards and comply with the legislation surrounding social housing tenancies at all times.

When you have completed this online course, you will have an understanding of the following topics in the context of basic tenancy management for a Registered Social Housing Provider:

  • Regulatory framework
  • Legislative background
  • Types of tenancy agreements
  • What is a tenancy agreement
  • Landlord responsibilities
  • Tenant rights and responsibilities
  • Ending tenancies
  • Dealing with tricky issues such as:

-       Changes to a tenancy

-       Relationship breakdown

-       Access to a tenants home

-       Abandoned properties

-       Tenancy fraud and unauthorized sub-letting

-       Former tenants belongings

Course Details

Lesson Plan

Areas covered include:

  • The Regulatory Framework
  • Types of Tenancy
  • Rights and Responsibilities
  • Ending Tenancies
  • Gaining Access
  • Practice Questions

Target Audience

This course is designed for Registered Social Housing Providers and anyone working in the social housing sector.


With approximately 56 interactive screens, it is estimated that this course will take approximately 1 - 2 hours to complete (depending on learning speed). As an e-learning course you can complete this training in convenient stages and revisit whenever you wish. The system will automatically record your progress throughout.


The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.


On completion of this course you will be able to print a Virtual College certificate.

Entry Requirements

There are no specific entry requirements for this course.